If your site has eRoom Instant Messaging Integration Services, and instant messaging is enabled for your site, members with Can be contacted via instant message and with Instant message account information can use instant messaging (IM) features in eRoom.
In comment threads, announcements, and owner credits for all eRoom items (for example, "a database created by Joe Doe"), a member icon appears. This icon shows one of five potential states, as follows:
-- no instant messaging
-- online
-- idle
-- offline
-- unknown
Note: The only eRoom members whose icons show IM-specific presence information are those in the Instant Messaging permissions group.
The member icons also appear next to the IM account information on Member Information pages. When you hover over one of the member icons, ToolTip text shows the member's status. Clicking a member icon displays a menu with these potential choices:
Contact via email -- Opens the email client registered with your operating system, and creates a new message. If the member has provided an email address, the "To" field is pre-filled with that email address.
Contact via instant message -- eRoom attempts to open Windows Messenger on your local machine. If you're using the plug-in, and if the member has permission to use IM and has valid IM account information, the member's IM name is pre-filled in the IM window.
See info -- Displays the member’s Member Information page.
See also:
Site settings: Instant messaging for details about enabling instant messaging at your site
Alerts for information about sending alerts via instant message
Notifications for information about receiving notifications via instant message